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Home arrow FAQs arrow Terms and Conditions
Terms and Conditions Print E-mail

TERMS AND CONDITIONS

Prices do not include shipping. All orders will be confirmed, and freight amount advised, before shipping and/or payment.

We apologise for any discrepancies caused by typographical, clerical or printing errors and reserve the right to correct them. We are not obligated to sell items at mis-marked prices. We apologise and make every effort to avoid these errors.

We offer 100% satisfaction or a refund on most items subject to the following:

  • goods must be in brand new condition and cannot be used or fitted.
  • all packaging must not be damaged or destroyed.
  • all brackets and fittings must be returned with the goods.
  • occasionally a product you request to be specially ordered in specifically for you may not be returnable. We will make the purchaser fully aware of any such item in writing, prior to the purchase.
  • in the event of an incorrectly ordered item, we can only refund the price of the goods and not any freight to or from our premises.  Incorrectly ordered items can be exchanged upon receipt of goods and shipping cost of exchanged item to your location.
  • in the event of us supplying an incorrect item, we will then refund the freight provided it is returned via our specified method.
  • Gift certificates are non-refundable.

In the event of an item being faulty or not fit for the purpose please advise by phone or email This email address is being protected from spam bots, you need Javascript enabled to view it and we will ensure the quickest solution possible.

Exchanges

In the event of a change of mind, incorrect size/colour, or an incorrectly ordered item, we can exchange the item . 

Return shipping will be at the customers cost.

Please contact by phone or email This email address is being protected from spam bots, you need Javascript enabled to view it to organise any returns or exchanges. Items returned for exchange must be:

  • returned within 14 days from receipt date in original and unused condition.
  • All items must be unused and in factory packaging.
  • Keep all packaging materials and the original shipping carton

DO NOT return the item until instructed to do so.
 
Returns/Refunds
In the event of a change of mind, incorrect size/colour, or an incorrectly ordered item, we can only refund the price of the goods (other than 'Special Offer' or 'Second Hand' items)  and not any freight to and/or from our premises.

No returns/refunds will be given for 'Special Offer' or 'Second Hand' items for change of mind, incorrect size/colour, or an incorrectly ordered item.

Return shipping will be at the customers cost.

The price of any freight to and/or from our premises will be at the customer's expense.

Please contact by phone or email This email address is being protected from spam bots, you need Javascript enabled to view it to organise any returns or exchanges. Items returned for exchange or refund must be:

  • returned within 14 days from receipt date in original and unused condition.
  • Excessive delay in returning an item may result in a 20% restocking fee.
  • All items must be unused and in factory packaging.
  • Keep all packaging materials and the original shipping carton.
  • DO NOT return the item until instructed to do so.

Site Contents

Occasionally there may be information on kidbikers.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologise for any inconvenience this may cause you. If you are not completely satisfied with your kidbikers.com purchase you may return it with your invoice.

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips and written and other materials that are part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Kidbikers Australia.

This Site and all its Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software.

User Comments, Feedback and Other Submissions

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Kidbikers Australia on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Kidbikers Australia property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Kidbikers Australia of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Kidbikers Australia will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Kidbikers Australia is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libellous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

Product Information

Kidbikers Australia products displayed at the Site are available online that is via this Site only. Kidbikers Australia does not supply its products to anyone and anywhere. The prices displayed at the Site are different for different regions as per company policy and other reasons.

Colors

We have made every effort to display as accurately as possible the colours of our products that appear at the Site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

Other Links

This Site may contain links to other websites that are not under the control of Kidbikers Australia. Kidbikers Australia has no responsibility for the linked websites nor does it necessarily endorse the linked websites. Kidbikers Australia provides the links solely for the convenience and information of its Site users.

Disclaimer

Kidbikers Australia provides the materials on this site "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property. Kidbikers Australia expressly disclaims any duty to update or revise the materials on this site, although Kidbikers Australia may modify the materials at any time without notice. By your use of this site, you acknowledge that your use is at your sole risk and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site. You further acknowledge that Kidbikers Australia shall not be liable for any damages of any kind related to your use of this site.

 

No body armour or Kidbikers Australia clothing can protect the user from all foreseeable impacts or abrasions.

Kidbikers Australia shall not be liable for injury, loss or damage resulting directly or indirectly, from their use.

Indemnification

You agree to defend, indemnify and hold Kidbikers Australia harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

 

 
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